WELCOME TO BRANNEL SURGERY

We are a 4 GP surgery in St Stephen in Mid-Cornwall. Please explore our website to find out about our services and how to access them, and also to keep up with the latest news.

REPEAT PRESCRIPTIONS

Due to medication availability delivery issues from our suppliers we would be grateful if people could allow 3 working days before coming to collect medication and only collect between 10am - 1pm and 4pm - 6pm. Many thanks for your understanding and as supplies improve we will be able to return services to normal as soon as possible.

Dr Purohit, Farrance, Monaghan & Laing

IN A LIFE-THREATENING EMERGENCY PHONE 999

IF YOU NEED A DOCTOR WHEN THE SURGERY IS CLOSED - you can access help and advice from NHS111 online or by calling 111, or you can have a video consultation with an NHS GP with LIVI - see below for details and opening hours of this service.

UPDATE - 15/12/2021

COVID VACCINATIONS - INCLUDING BOOSTERS

Covid Booster Vaccinations - Following the government's announcement regarding the covid booster vaccinations, we are putting on a series of clinics at the surgery, starting from Thursday 16th December. Patients who have a mobile phone registered on their records and who are eligible will be sent a text with a link that will enable them to book straight into the clinics. Those few who do not have a mobile phone registered will be contacted by our team. Please don't call the practice. To be eligible you need to have completed your first two vaccinations 3 months or more ago. When you get the text or the call please book your appointment as soon as you can. You will no longer have to wait 15 minutes on site after your vaccination following an update to the clinical guidance from the UK Chief Medical Officers on the 14th December

For those who have yet to complete their two vaccinations or indeed have yet to be vaccinated at all, it is not too late, and you can book into one of the mass vaccination sites at Wadebridge or Stithians (reopening next week) which you can book on line via https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/, or by calling 119.

As directed by the government we are diverting resources to providing covid booster jabs, and so would ask you to bear with us, and if your issue can wait or isn't urgent please contact us at a later time. But we'd like to make it clear that are still offering services to patients who have an urgent problem - in those circumstances please contact the surgery as normal.

Masks required while visiting the Surgery

Please note that while the rules on mask wearing in public places have relaxed, the guidance for healthcare settings remains that masks should be worn at all times (Infection Prevention Control (IPC) guidance advises that patients and visitors across all healthcare settings should wear a face covering, providing it is tolerated and is not detrimental to their medical or care needs). This is because we always have poorly, frail and vulnerable patients on site and in our waiting room, and why all our staff wear masks. We therefore require patients and visitors to wear a mask while on the premises unless they are exempt, and we thank you for your co-operation in this.

Online Services

Brannel Surgery is offering a choice of online GP services. Please read below for details of each service.

NEW SERVICE: See a GP by video with Livi. Even at the weekend.

Patients of Brannel Surgery can now see an NHS GP by video using Livi. Get medical advice, prescriptions and referrals on the same day – both on weekdays, out of hours between 18.30pm - 22.00pm, and at weekends between 8.00am - 16.00pm. The service is provided free on the NHS.

You can download the Livi app to your mobile phone or tablet, from the App Store or Google Play. Or visit livi.co.uk for more information.

Livi GPs are all GMC-registered NHS GPS, who (with your consent) will be able to access your medical records and give you a considered, in-depth diagnosis based on your medical history.

Get the LIVI app here - https://www.livi.co.uk/download/

NHS App

If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

You can use the NHS App to get health advice, book appointments, order repeat prescriptions, view your GP health record and access your COVID-19 vaccination status.

If you already use SystmOnline or Airmed you can continue to use it and you can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Choose the right health care service

By Choosing the right healthcare service you can free up emergency services to help those most in need. CLICK HERE to see how you can help.

Named Accountable GP for All Patients

Every patient has now been allocated a named GP who is responsible for your overall care at the practice. If you would like to know who your named GP is, please contact reception and they will be happy to inform you.

If you wish to change the name of your accountable GP, please let us know and we will make every reasonable effort to accommodate this request.

Having a named accountable GP does not restrict your entitlement to see any doctor in the practice.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Brannel Surgery is a modern purpose built premises offering on site parking and disabled access.