WELCOME TO BRANNEL SURGERY

IF YOU NEED A DOCTOR WHEN THE SURGERY IS CLOSED, PLEASE PHONE NHS111.  IN AN EMERGENCY PHONE 999

HIGH RISK CATEGORY COVID-19

THERE HAS BEEN A DELAY BY THE GOVERNMENT IN IDENTIFYING AND SENDING LETTERS TO HIGH RISK PATIENTS.  IF YOU THINK YOU ARE HIGH RISK AND HAVE NOT RECEIVED A LETTER PLEASE DO NOT PHONE THE SURGERY BUT E-MAIL THE FOLLOWING ADDRESS

contacts.brannel@nhs.net

Please include your name, address, date of birth and why you think you may be high risk and we will contact you by e-mail as soon as possible

Help during Covid-19

Resource Directory

Covid-19 Resource Directory

CORONAVIRUS - COVID-19

We are now in the delay phase of our response to COVID-19. This entails significant changes to how we identify and manage potential cases of COVID-19.

• 1. From today the public are being advised to stay at home (self-isolate) without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:
• a. A new continuous cough OR
• b. High temperature (of 37.8 degrees centigrade or higher)
• 2. The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel history.

Individuals should stay at home (self-isolate) for 7 days from the onset of symptoms.

If more serious symptoms develop that they cannot manage at home they should firstly use NHS 111 online (https://111.nhs.uk/). People should only call NHS 111 if they cannot use the online 111 tool.

PHARMACY APPLICATION - ST STEPHEN

Unfortunately the Practice Dispensary is at risk of closure due to an application to open a Pharmacy in St Stephen

We are asking our patients to support us in objecting to this by writing to the following address or sending an e-mail.

Ensure this reference is on any correspondence

CAS-2590191-G8W1C9

Emily Howard, Market Entry Officer, PCSE Enquiries, PO Box 350, Darlington, DL1 9QN

Or E-mail: PCSE.MarketEntry@nhs.net

(with a copy to PPG.brannel@nhs.net)

The closing date for this is 3rd April 2020

Patient On-line Services

We are now able to offer patients the opportunity to book appointments, and view a summary of their medical records (allergies and adverse reactions only at the moment) on-line.

On-Line Appointments and Viewing Medical Records

If you wish to make appointments or request to view allergies/adverse reactions from your medical record, please follow the link to the Waiting room which is:

https://thewaiting-room.net/

Waiting Room Sign up Form

Proxy Access Sign up Form for Waiting Room

Guide to Registering with the Waiting Room

Patient User Guide to the Waiting Room

Named Accountable GP for All Patients

Every patient has now been allocated a named GP who is responsible for your overall care at the practice. If you would like to know who your named GP is, please contact reception and they will be happy to inform you.

If you wish to change the name of your accountable GP, please let us know and we will make every reasonable effort to accommodate this request.

Having a named accountable GP does not restrict your entitlement to see any doctor in the practice.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Brannel Surgery is a modern purpose built premises offering on site parking and disabled access.

Care Data - Further information about sharing data

Further information including leaflets and frequently asked questions can be obtained by clicking on the following link

http://www.nhs.uk/NHSEngland/thenhs/records/healthrecords/Pages/care-data.aspx

Opt-out forms (in various formats) can be downloaded from the below website

http://medconfidential.org/how-to-opt-out/